If you use your Kaia Pro subscription as a self-payer, you can conveniently cancel at any time via the Kaia Health app. Please open the Kaia Health app and go to the "Progress" tab. Then tap on "Settings" in the top right and then on "subscription", where you can cancel. As soon as the cancellation has been made, the expiration date of the Kaia Pro subscription will be displayed there. You can still use the Kaia Health app up to this date.
Please note: A subscription can be canceled up to 24 hours before the current expiration date. If there is no cancellation by this time, the automatic renewal will take place.
If you no longer wish to be contacted by us after your cancellation, please open any email from Kaia Health and tap at the bottom on "Unsubscribe from all emails here".
In case you have any questions about your cancellation, please contact our Kaia Customer Support team.